Terms of Service

Effective Date: October 16, 2026

Overview

Welcome to BURROW!

BURROW is an online skincare store operated by Tech Burrow LLC ("BURROW," "we," "us," or "our").

We operate https://techburrow.org, including its content, products, features, and services (collectively, the "Services").

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services.

By accessing our website, using our Services, or purchasing products, you agree to these Terms of Service and our Privacy Policy.

Please read these Terms carefully before using our website.

Nothing in these Terms limits rights that cannot legally be waived under applicable consumer protection laws.

1. Eligibility and Accounts

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have the necessary permission from a parent or legal guardian.

You agree to provide accurate and complete information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

We reserve the right to restrict or terminate accounts used for fraudulent, unlawful, or abusive activities.

2. Products and Product Information

BURROW specializes in skincare and personal-care products, including turmeric and kojic acid cleansing products.

We make reasonable efforts to provide accurate product descriptions, ingredient information, photographs, prices, and availability.

However:

• Product packaging and appearance may vary.

• Screen settings may affect how product colors appear.

• Product availability may change without notice.

• Product descriptions may be updated to reflect verified information.

We reserve the right to discontinue products or limit purchase quantities, subject to applicable law.

3. Skincare Products and Safety

Our skincare products are intended for external cosmetic use unless otherwise indicated on the product packaging.

Customers should follow the instructions and precautions supplied with each product.

We recommend patch testing new skincare products before widespread application.

Discontinue use if irritation or an adverse reaction occurs. Seek medical attention when appropriate.

Avoid contact with eyes unless the product is specifically intended for use around the eyes.

Product suitability and individual experiences may vary depending on skin type, sensitivity, and other factors.

Information provided on our website is for general product education and is not intended to replace professional medical advice.

Unless specifically supported by applicable regulatory authorization, our products are not represented as treatments or cures for medical conditions.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted for fulfillment.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, inaccurate product information, unavailable inventory, or payment issues.

If an order is canceled after payment has been collected, we will issue the appropriate refund.

Orders may not be cancelable once processing or fulfillment has begun.

5. Pricing and Payments

All prices displayed on our website are in US dollars unless otherwise indicated.

Prices may change without notice. However, price changes will not retroactively alter accepted orders except as permitted by law.

Applicable taxes and shipping charges are calculated and displayed during checkout.

Payment must be completed using an accepted payment method.

You agree to provide accurate billing and payment information and confirm that you are authorized to use your selected payment method.

We reserve the right to correct genuine pricing errors and handle affected orders in accordance with applicable law.

6. Shipping and Delivery

Orders are fulfilled according to product availability, supplier processing schedules, and shipping carrier operations.

Shipping rates and available delivery options are displayed during checkout.

Delivery times are estimates unless expressly guaranteed.

We are not responsible for circumstances beyond our reasonable control, including severe weather, transportation interruptions, or carrier disruptions.

However, we will comply with applicable laws governing shipment delays, customer notifications, cancellations, refunds, and risk of loss.

For additional information, please review our Shipping Policy.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our published Refund Policy.

Because certain skincare products are personal-care items, eligibility for returns may depend on whether the product has been opened or used, as described in that policy.

Nothing in our return policy limits rights or remedies available under applicable consumer protection laws.

Customers who receive damaged, incorrect, or defective products should contact our support team for assistance.

8. Product Results and Representations

Individual skincare experiences may vary.

We do not guarantee specific cosmetic outcomes, including changes in skin appearance, tone, texture, or complexion.

Product information, educational content, and customer experiences should not be interpreted as guarantees of individual results.

Any advertising claims made by BURROW are subject to applicable advertising and consumer protection requirements.

9. Intellectual Property

The BURROW website, including its original branding, text, graphics, designs, photographs, and other content, is owned by or licensed to Tech Burrow LLC or the respective rights holders.

All intellectual property rights remain with their respective owners.

You may use the website for lawful personal shopping purposes.

You may not reproduce, distribute, commercially exploit, or otherwise misuse protected website content without appropriate authorization.

10. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping providers, and fulfillment partners.

Certain third-party services may be governed by their own terms and privacy policies.

BURROW is responsible for its sales to customers, subject to applicable law and these Terms.

Shopify provides ecommerce infrastructure but is not the seller of products purchased directly from BURROW.

11. Privacy and Personal Information

Your privacy is important to us.

Our Privacy Policy explains how personal information may be collected, used, disclosed, and protected.

Shopify and other authorized service providers may process information necessary to operate our store, facilitate transactions, prevent fraud, and provide services.

12. Customer Reviews and Feedback

Customers may voluntarily submit product reviews, feedback, comments, or suggestions.

By submitting content, you grant BURROW a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content for lawful business purposes, subject to applicable privacy and consumer protection laws.

You confirm that your submissions are truthful and do not infringe the rights of others.

We reserve the right to moderate content that is fraudulent, unlawful, abusive, or otherwise violates these Terms.

We will not knowingly misrepresent customer reviews or fabricate endorsements.

13. Prohibited Activities

You agree not to use our website to:

• Engage in fraudulent or unlawful transactions.

• Attempt unauthorized access to accounts or systems.

• Distribute malware or malicious software.

• Violate intellectual property rights.

• Submit deliberately false or misleading information.

• Harass or threaten other users or employees.

• Interfere with website security or normal operation.

• Use automated systems in a manner that violates applicable law or our reasonable security restrictions.

We may restrict access or take appropriate action against prohibited activities.

14. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, inaccurate descriptions, incorrect prices, or outdated availability information.

We reserve the right to correct these errors.

If an error materially affects an order, we will communicate with the customer and provide any remedies required by applicable law.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee uninterrupted website availability or that the Services will always be free from technical errors.

Any warranties expressly provided with a product remain subject to their stated terms.

Nothing in this section excludes or limits warranties or consumer rights that cannot legally be disclaimed.

16. Limitation of Liability

To the fullest extent permitted by applicable law, BURROW, Tech Burrow LLC, and their respective service providers will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or Services.

This limitation does not apply where prohibited by law and does not exclude liability that cannot legally be limited, including liability arising from applicable product safety or consumer protection requirements.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Tech Burrow LLC and its authorized representatives from third-party claims arising from your unlawful use of the Services, material breach of these Terms, or violation of another party's rights.

This provision does not limit your non-waivable consumer rights.

18. Termination

We reserve the right to suspend or terminate access to our Services when reasonably necessary to address fraud, unlawful conduct, security risks, or violations of these Terms.

Termination does not eliminate obligations or rights that arose before termination.

19. Governing Law

These Terms are governed by the applicable laws of the State of Texas, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Nothing in these Terms prevents consumers from exercising legal rights available in their jurisdiction.

20. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, operations, legal requirements, or website functionality.

The most current version will be published on this page.

Material changes will be communicated when required by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

22. Entire Agreement

These Terms, together with the policies expressly incorporated by reference, constitute the agreement governing your use of our Services.

Failure to enforce a provision does not constitute a waiver of our right to enforce it later.

23. Contact Information

For questions regarding these Terms of Service, orders, or our products, please contact:

BURROW
Operated by Tech Burrow LLC
Website: https://techburrow.org
Email: support@techburrow.org

Last Updated: October 16, 2026